Privacy and QuickBooks Online

privacy

Privacy.  Super important to all of us who use the web.   I recently saw a post on the forum where someone's computer data was held for ransom.   Horrible for this person.  Ransomware is a type of malicious software that blocks access to the victim's data and threatens to publish or delete it until a ransom is paid. While some simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse, more advanced malware uses a technique called cryptoviral extortion, in which it encrypts the victim's files, making them inaccessible, and demands a ransom payment to decrypt them.  This person used QuickBooks desktop version.  All of his data for his company is gone.

Did you know there are links with a ton of great information regarding QuickBooks Online's privacy and recommendations as to how to keep your data safe?  And they are right in your QuickBooks Online program. 

Just click gear>privacy.  ​It will bring you to a page with a ton of information.

Even as ProAdvisors, we can sometimes get suspicious emails.   They usually have bad grammar or spelling.  Never click a link on these.  I recently received one that stated, "Hello your service is needed looking for a payroll professional...."  Just one long sentence.  And it went on as a very odd request for payroll help.   So, receiving a ProAdvisor lead is very normal.  First thing to be sure is to mouse over the link to see if it is a legitimate link.  If it is not recognizable, DO NOT CLICK IT.  

​1. Make sure you subscribe to an anti-virus software and keep it up-to-date.  I like McAfee or Norton.  Also, if you have windows, get Cybereason's product Ransom Free.

2. Make sure you have updated your web browser to one that includes anti-phishing security features, such as Internet Explorer 7 or Firefox version 3 or higher.

3. Make sure that you keep up-to-date on the latest releases and patches for your operating systems and critical programs. These releases are frequently security related.  Apple does them less than windows but they do exist.

4. Do not respond to emails asking for account, password, banking, or credit card information.  EVER. PERIOD.

5. Do not open up an attachment that claims to be a software update. We will not send any software updates via email.

6. Do not respond to text messages or voicemails that ask you to call a number and enter your account number and pin.  I also just had that happen from AT&T.  But it was not AT&T.  

7. Make sure you have passwords on your computer and your payroll files.  You would be amazed at how many people do not use this.  

Ransomware are no joke.  ​

I hope this information was informative to you.  Please feel free to reach out to me on Facebook if you have more questions or just would like to request a future topic on QuickBooks.

Lynda Artesani

Lynda Artesani is the president of Artesani Bookkeeping where she uses her expertise and organizational skills to help her clients thrive and become profitable. Lynda is a member of the Intuit Trainer Writer Network. She is an alumni member of the Intuit Advisory Board. Additionally, she is the first Expert Columnist for the QB Community forum. She is also a co-founder in a Facebook group called QB Community Live!